Returns & Exchanges

At Word on Fire, we are committed to your satisfaction and offer a 30-day window for returns and exchanges on all unworn apparel and accessories. Please ensure items remain in their original condition with all tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once your request is approved, download and print the pre-paid shipping label provided via email.

  • 3.
    Package Your Items

    Securely pack the items in their original packaging, include the packing slip, and affix the shipping label to the outside of the box.

  • 4.
    Drop Off and Track

    Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.