Returns & Exchanges
At Word on Fire, we are committed to your satisfaction and offer a 30-day window for returns and exchanges on all unworn apparel and accessories. Please ensure items remain in their original condition with all tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
- 3.Package Your Items
Securely pack the items in their original packaging, include the packing slip, and affix the shipping label to the outside of the box.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.